Frequently Asked Questions

The Class Action alleged that the Class Vehicles were prone to Early Paint Degradation (a phenomenon also known as delamination), causing a prejudice to Settlement Members. The Settlement Agreement is made without any admission of liability on the part of Honda.

The Class Action for the 2006-2013 Honda Civic vehicles was certified on February 18, 2019. The Class Action for the 2006-2011 Acura CSX vehicles was certified on March 8, 2021. The proposed Settlement covers both Sub-Classes.

You had until March 31, 2023 to claim the benefits that apply to you.

The Court-appointed Administrator has reviewed the claims submitted and the documents attached to the claims.

All claims received during the Claims Period were analyzed and considered. If your claim is incomplete or is denied for any reason, the Administrator has contacted you.

The Performance Period during which the settlement benefits will be sent to Members will begin in March 2024.

The period of reassessement is now over for everyone. The claims can therefore no longer be contested.

An “Excluded” Member of the Settlement, or a person who has opted out from the Settlement is a person who is no longer a Class Member of the Class Action and therefore is not eligible to receive Settlement Benefits. A person is excluded from the settlement if:

1. this person has asked to be excluded from the Settlement at the stage of the authorization of the Class Action, or before the Settlement Approval Hearing.
2. this person has filed a personal lawsuit against Honda concerning Early Paint Degradation before February 14, 2020 for a 2006-2013 Honda Civic or before April 30, 2021 for a 2006-2011 Acura CSX.

The Settlement Agreement provides that if the actual cost of the Paint Repair sought by a Settlement Class Member is greater than the Authorized Cost of Repair as shown on the Repair Approval Certificate, the Settlement Class Member will have to choose one of the following options:

1. pay the difference between the Authorized Cost of Repair and the actual cost of repair; or
2. as the case may be, negotiate with the Authorized Body Shop the scope of Paint Repairs to be performed so that the Authorized Cost of Repair or other agreed upon cost between them is not exceeded.

Honda or the Administrator bears no responsibility for payment of any amount in excess of the Authorized Cost of Repair.

1. Call the body shop mentioned on your Repair Approval Certificate to make an appointment for your work. If you wish to opt for option (ii) above, you must discuss this with your body shop at the time of your call. Please send the Repair Approval Certificate to the body shop by email before the appointment so that the body shop can confirm its validity in advance.
2. Then bring your vehicle and your Repair Approval Certificate to the appointment.
3. Make sure to give the Certificate to the body shop.
4. Pay, if applicable, the uncovered portion of the invoice. Indeed, if the maximum listed on your Repair Approval Certificate is lower than the quote amount, you will be responsible for covering the difference. The maximum amount that will be paid to the body shop is the amount written on the Certificate.

If you are a Member, you can contact us for any further information at the following number + 1 (800) 270-7047 or at the following email address: ca_daunais-c-honda@pwc.com

If your body shop has been accepted by Honda on an exceptional basis, you will have to accept the general conditions when completing the reimbursement form (download the form). Please read the terms and conditions in this document  (download the document).

1. Check that the Repair Approval Certificate is valid before starting the work AND that the Repair Approval Certificate has not expired with the Administrator at the following address: ca_ateliers_remboursement@pwc.com Please send a copy of this certificate to the Administrator upon receipt. The latter will confirm the validity of the certificate within 2 business days. Repairs must not begin before receiving confirmation of the validity of this document from the Administrator.
2. Check that the vehicle to be repaired is the same as the one for which the Settlement Member obtained an estimate and for which the Repair Approval Certificate is issued.
3. Check that the vehicle to be repaired shows signs of EPD on the parts identified by the Repair Approval Certificate.
4. Perform the repairs.
5. Keep a copy of the following documents and submit a copy to the Administrator:
   1. Certificate of repair
   2. detailed work order or detailed invoice
6. Submit a reimbursement request within thirty (30) days of having completed the paint repair work. The form must be received by the Administrator by email by the 30th day after the repair work was completed or mailed within the same period, post-marked as a proof. You can fill in the form electronically or download this form.

If you are a Body Shop, you can contact us for any further information at the following number + 1 (888) 888-0823 or at the following email address: ca_ateliers_remboursement@pwc.com

The Terms of the Settlement are set out in the Settlement Agreement. You can view a copy of the Settlement Agreement here.

In the event of any discrepancy between the Frequently Asked Questions and the Settlement Agreement, the Settlement Agreement prevails.

Settlement Agreement

Categories of Settlement Benefits include:

• Reimbursement Remedy
• Loss (of value) at Resale Remedy
• In-Kind Remedy (repairs at an authorized body shop) or a Reduced Indemnity In Lieu thereof
• a nomination supplemental compensation

Your eligibility for one or more Settlement Benefits and the value of the benefit applicable to your situation depended on several factors.

Amounts vary based on a combination of factors, including the age of your vehicle, parts affected, Class Counsel Fees, Administration Fees and certain levies required by law. See the maximum amounts below.

Here is the final chart illustrating the maximum amounts available when the Settlement Benefit is the Reimbursement Remedy or the In-Kind Remedy.

If you have opted for a diminished cash compensation in lieu of an In-Kind Remedy or if your claim for Loss at Resale Remedy has been accepted, the amounts available will instead be as follows:

The settlement approved by the Court provides that Class Counsel Fee (set at 25% plus taxes) and Excess Administration Fee ($1,159k plus taxes) will be paid out of the indemnities to the Members. As a result of the settlement mechanism, these sums due to Class Counsel and to the Administrator by the Members was rather paid by Honda, so that the Member’s effective deduction was diminished to 14.16%. No deduction is made by the Fonds d’aide aux actions collectives in the file. 14,605 Members receive a Benefit.

No, if you have already reached a settlement with Honda or received a judgment from a court, you are no longer eligible to receive anything under the Class Action or the Settlement for the same claim.

If, after May 4, 2015, you incurred reasonable expenses to correct the EPD on your 2006 to 2013 Honda Civic vehicle that were never compensated or reimbursed, and you provide the required proof, you could have been eligible for reimbursement of certain amounts.

If, after September 4, 2017, you incurred reasonable expenses to correct the EPD on your 2006 to 2011 Acura CSX vehicle that were never compensated or reimbursed, and you provide the required proof, you could have been eligible for reimbursement of certain amounts.

The Court-appointed Administrator determined whether your claim met the criteria set out in the Settlement and the amount of the remedy, if any.

If you were forced to sell your vehicle at a price lower than what you initially requested due to the Early Paint Degradation affecting the Class Vehicle at that time, and that this price was lower than the CBB Price (such as this term is defined in the Settlement Approval Judgment), Honda could reimburse you certain amounts if you provided the required proof.

The Court-appointed Administrator determined whether your claim met the criteria set out in the Settlement and the amount of the remedy, if any.

If a substantial or non-insignificant Early Paint Degradation started to appear on the affected part of the Class Vehicle on or after May 4, 2015 for your 2006-2013 Honda Civic vehicle, and you provided the required proof, Honda could contribute to the paint repair costs up to up to certain amounts.

If a substantial or non-insignificant Early Paint Degradation started to appear on the affected part of the Class Vehicle on or after September 4, 2017 for your 2006-2011 Acura CSX vehicle, and you provided the required proof, Honda could contribute to the paint repair costs up to up to certain amounts.

If you qualified for In-Kind Remedy, but did not wish to have your vehicle repaired, you had the choice to receive a reduced amount of compensation rather than the full amount awarded for the paint repair. The choice was irrevocable, even if you cease to be the owner of your Class Vehicle. If you provided the required proof, Honda will pay you compensation equivalent to 60% of the amount to which you would have been entitled if you had chosen In-Kind Remedy.

Under the Settlement, if you are the original owner of the Class Vehicle, you could have been eligible for Supplemental Compensation of up to $125 in cash, depending on what you would have done had you known that there was an undetermined risk of Early Paint Degradation.

If you presented a valid and timely Claim Form, you are possibly eligible for reimbursement of your past expenses up to certain amounts.

The maximum amounts of this contribution can be found in the section “How much money can I receive?” in the present Frequently Asked Questions.

The amount of Honda’s contribution will vary based on a combination of factors, including the age of your vehicle, affected parts, Class Counsel Fees, Administration Fees and certain levies required by law.

You were able to submit a claim for the Reimbursement Remedy if you are the current or former owner of a Class Vehicle. Expenses must have been made: after May 4, 2015 for 2006-2013 Honda Civic vehicles, and after September 4, 2017 for 2006-2011 Acura CSX vehicles.

The Court-appointed Administrator determined whether your claim meets the criteria set out in the Settlement and the amount of your reimbursement, if any.

The Performance Period during which the settlement benefits will be sent to Members will begin in March 2024.

Yes. If you presented a valid and timely Claim Form, you are possibly eligible for reimbursement of the loss up to certain amounts, provided the price you obtained was lower than the CBB Price (as this term is defined in the Settlement Approval Judgment).

The maximum amounts of this contribution can be found in the section “How much money can I receive?” in the present Frequently Asked Questions.

The amount of the Loss at Resale Remedy will vary based on a combination of factors, including the age of your vehicle, the parts effected, Class Counsel Fees, Administration Fees and certain levies required by law.

The Court-appointed Administrator determined whether your claim meets the criteria set out in the Settlement and the amount of the remedy, if any.

The Performance Period during which the settlement benefits will be sent to Members will begin in March 2024.

In a Class Action, one or more people, called “representatives,” sue on behalf of others who may have similar claims. A court decides the dispute or approves a settlement for all Class Members, except Class Members who opt out of the Class Action.

This Class Action concerned purchasers of 2006-2013 Honda Civic or 2006-2011 Acura CSX vehicles in Quebec. The lawsuit alleged that certain parts of these vehicles were affected by Early Paint Degradation. The parties reached a Settlement, without admission of liability, which was approved by the Superior Court on July 6, 2022.

In order to participate in the class action, you must have sent the Administrator a claim form before March 31, 2023. No new claims can be received after this date.

Class Members include persons who purchased 2006-2013 Honda Civic or 2006-2011 Acura CSX vehicles in Quebec prior to July 6, 2022, and who claim to have incurred damage due to non-insignificant Early Paint Degradation on or after May 4, 2015 for 2006-2013 Honda Civic vehicles, or on or after September 4, 2017 for 2006-2011 Acura Civic CSX vehicles.

Contact the Court-appointed Administrator at the contact details below.

1-800-270-7047 or ca_daunais-c-honda@pwc.com

If you are an eligible Class Member under the Settlement, you are represented by Class Counsel, you can reach them for more information at the contact details below:

CBL & Associés avocats
22, rue Paré,
Granby (Quebec) J2G 5C8
c/o: Éric Bertrand or Éric Cloutier
daunais-c-honda@cabinetbg.ca
Tel: 1-877-707-8008

Cabinet BG Avocat inc.
4725, boul. Metropolitan E., Suite 207
Montreal (Quebec) H1R 0C1
c/o: Benoît Gamache
daunais-c-honda@cabinetbg.ca
Tel: 1-877-707-8008

The Superior Court set the amounts of the Class Counsel Fee at 25% of the indemnities paid out to Members. The Settlement approved by the Court provides that the Class Counsel Fee will be paid from the indemnities paid to the Members. As a result of the settlement mechanism, these sums due to the Class Counsel were instead partially paid by Honda, meaning that the Member’s effective deduction has been reduced to 14.15%.